Privacy Policy
At Phanoon Limited, we understand that your privacy is important, and we are
committed to protecting your personal data. Whether you are using our
bespoke software development services or our built-in software solutions, we
ensure that your data is collected, stored, and used responsibly and
transparently, in accordance with applicable laws and regulations.
By using our website, products, or services, you agree to the terms of this
Privacy Notice. If you do not agree, please stop using our services and site
immediately.
Definitions and Interpretation
- Personal data: Information that
relates to an identifiable person who can be directly or
indirectly identified from that data.
- We/Us/Our: Phanoon Limited, a
company registered in United Kingdom, providing software
development services and built-in software solutions worldwide
About Us
Phanoon Limited is a technology company specializing in:
- Bespoke Software Development:
Tailored software solutions designed specifically to meet the
needs of our clients.
- Built-in Software Solutions:
Ready-to-use software products provided as services to
businesses and organizations.
Our services span web and mobile applications, cloud solutions, and
enterprise-grade software development. We are not VAT registered. For
privacy-related concerns, contact us at: [email protected]
Scope of This Notice
This Privacy Notice covers how we collect, store, process, and share personal
data when you:
- Interact with our website or
contact us.
- Use our custom software development
services.
- Use our built-in software solutions
or subscription-based services.
Your Rights
Under applicable data protection laws, including the General Data Protection
Regulation (GDPR), you have the following rights:
- The right to be informed: Learn how
your data is collected and used.
- The right of access: Request access
to your personal data.
- The right to rectification: Correct
inaccurate or incomplete personal data.
- The right to erasure: Request
deletion of your personal data (“the right to be forgotten”).
- The right to restrict processing:
Limit how your data is processed.
- The right to data portability:
Obtain and reuse your personal data.
- The right to object: Object to
specific processing activities.
- Rights related to automated
decision-making and profiling
For further details, contact us at [email protected]
How Do We Use Your Data?
We process your personal data for the following purposes:
- Service Delivery: To provide custom
software development and access to our software solutions.
- Customer Support: To respond to
inquiries and offer support for our products and services.
- Customization: To tailor our
software solutions to your business needs.
- Marketing and Communication: To
inform you of updates, new features, and offers related to our
services (with your consent).
- Improvement and Analytics: To
analyze usage trends and improve our services and website.
We ensure that all data processing activities are lawful and necessary,
based on your consent, our contractual obligations, or legitimate interests.
Data Retention
We retain your data only for as long as necessary to:
- Fulfill our contractual and legal
obligations.
- Maintain business and accounting
records as required by law.
- Improve and maintain the quality of
our services.
Retention periods are as follows:
- Customer relationship data:
Reviewed regularly and deleted when no longer relevant.
- Project data: Retained for 2 years
after project completion, unless legal requirements dictate
otherwise.
- Recruitment data: Retained for up
to 6 months for unsuccessful applications.
Data Security
We take data security seriously and have implemented the following measures:
- Encryption: Secure storage and
transmission of sensitive information.
- Access Controls: Restricted access
to systems and data based on user roles.
- Secure Development Practices:
Adherence to industry best practices in software development.
- Regular Audits: Routine checks of
our systems and processes to ensure data security compliance.
Sharing Your Data
We may share your data with trusted third-party processors to support our
operations, including:
- Hosting Providers and Server
Providers.
- Marketing and analytics platforms.
- Payment processors
We may share certain data with third-party service providers, such as Google,
social media platforms (e.g., Facebook, Twitter, LinkedIn), payment
processors (e.g., Apple Pay), and other similar services, in accordance with
their respective privacy policies. This sharing is done to facilitate
services like analytics, user authentication, and payment processing.
Whenever data is transferred outside the European Economic Area (EEA), we
ensure appropriate safeguards, such as standard contractual clauses or
compliance with recognized frameworks like the EU-US Data Privacy Framework.
Your Control Over Data
You can control your personal data in the following ways:
- Opt-out of marketing communications
at any time.
- Request access, correction, or
deletion of your data.
- Limit or withdraw your consent for
data processing.
To exercise your rights, contact us at [email protected]
Changes to Our Privacy Notice
We may update this Privacy Notice to reflect changes in the law or our
services. Updates will be posted on our website, and continued use of our
services indicates your acceptance of the updated terms.
Last Updated: January 2025
This Privacy Notice demonstrates Phanoon Limited’s commitment to protecting
your data while delivering top-notch software solutions tailored to your
needs. For any questions, reach out to us at [email protected]
