We are Phanoon
We give your business an
We provide range of tailor made graphics designing services for your business. Choose one of the service package given below, if you desired service is not listed you can contact us and we'll get back to you.
Following are the examples of our recent design works.
- Logo Design
- Business Cards
- Banner Design
- Leaflet Design
- Stationary design
- Product Label Design
- T-Shirt Design
- Social Media Kit design
- Book Cover Design
Years of Experience
“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.” - Antoine de Saint-Exupéry
Welcome to Phanoon, we are a professional team of highly skilled and experienced graphic designers with a combined experience of 15+ years and 5000+ individuals projects. Being in the market for this long gives us an insight into techniques and skills that provide the best designs possible.
Throughout these years, we have noticed that there is a lack of technique that guarantees perfect designs and customers usually get designs that do not comply with the best design practices and are not original.
Freelance designers mostly use free clip-arts and copy others' work rather than creating designs from scratch. This ends up with customers using designs that have been used by many other businesses and in the worst-case scenario can cause legal issues, i.e. copyright claim from the original owner. It can severely damage your brand as the design you have used for your brand identity so far can no longer be used.
To solve this problem, we have come up with our platform "Phanoon", the ultimate solution to all your graphic design needs!
So, how is Phanoon different?
Phanoon was created with the aim that customers should be able to easily communicate with designers. We have a unique design approach that always guarantees to deliver perfect designs your business requires, where you, as a customer, become a part of the designing process.
Every customer order is special to us and while serving the order we ensure that:
- Deliverables are unique, and tailor made for the order;
- Design fully complies the best design practices;
- Design truly represents the business and makes it recognisable;
- Unlimited revisions at no additional cost until satisfaction;
- Fast communication and swift design reviews/modifications.
If you need help on how to place an order, you can check our FAQs. For inquires, you can contact us by using our Contact Us page and will get back to you as soon as possible.
Frequently Asked Questions
If you have any question, please go through our frequently asked questions for answers. You can also contact us and one of our customer service representatives will contact you as soon as possible.
What do I get in the order?
You will get the tailor-made design you like. We provide unlimited revisions and your final files will be delivered to you that can be used for both online and offline purposes. No extra charges, everything is included in the price displayed.
How I can pay for the order?
We are using a leading payment provider for the payments. All of the payments are handled by PayPal. User can either use the PayPal account or their debit card.
How do I place an order?
The process of placing the order is quite simple. First, you need to register and login to your account. You can either register with email or by using your Facebook or Google account. Then confirm your email address and log on, choose the service you want, enter all design details/requirements on the order page, make the payment and your order is placed.
Please note: If you have files to attach, you can do it on the order page once the order is placed.
How do I add perfect design briefs and requirements?
An effective description of the design requirements and information is very important for designers to create perfect designs. At Phanoon, we have made it very simple. On the order page of each service, you will get a questionnaire that will guide you to add all the relevant information our designers need.
If you miss anything or want to attach files, do not worry, you can add them to the order page using our message box.
How long does the design process take?
We usually aim to deliver the first draft of the design in 24 hours but it can take up to 48 hours. Once the first draft is delivered, we wait for the customer's feedback. Depending on the feedback, we will make changes or create a new design if customers do not like the first draft. This step of sending designs and getting feedback continues until the customer is happy and fully satisfied.
On average it takes around 3- 5 days to complete an order but individual orders can take longer if a customer takes time providing feedback.
I need the design urgently, how quickly can I get the designs?
The best way to get the design on time is to communicate well with designers. Once we have delivered the design we wait for your feedback. We can not process your design any further unless we hear from you. So communication is key to getting the perfect design quickly.
What if I am not happy with the design ideas presented?
Do not worry, our priority is to make sure you are happy with the designs. Hence, we offer unlimited revisions. So, for any reason, if you do not like the designs presented in the draft, you can always ask for new designs and you can ask for them until you are satisfied. We provide a money-back guarantee on this.
You can read more about our refunds and cancellations policy on our Terms and Service page.
What file formats will receive my final design in?
We will provide you with all the necessary files required for online and offline purposes. Usually, we provide the final design in the following file formats:
Ai, EPS, PSD, PDF, SVG, PNG and JPG
If you need any other file format, you can request and we will do it for without any extra charges.
How will I receive my final design files?
Once the design is finalized, we will email you all the files. You can also download them from the order page.
Who will own the copyright of the logo design?
You will be the owner of the finalized logo design and free to register it as your trademark. If requested, we can put the TM symbol next to your logo.
What If I lose my design files, can you provide my files again?
Yes, we can. We keep the files saved especially for this reason. So, if you lose them for any reason, you can contact us and we can provide you the files again. We do recommend you store design files online in the cloud so you don’t lose them.
I want to communicate with you before placing the order, is that possible?
We always welcome you to contact us if you have any inquiries. You can contact us by using our Contact Us page. Once we get your message, we will get back to you as soon as possible.
What software do we use for designing?
To make the design of premium quality, along with many other software programs, we use industry-leading digital designing tools such as Adobe Illustrator and Adobe Photoshop.
Is my personal information safe with you?
It is our responsibility to maintain your trust in us. Your privacy matters to us and we have taken all the necessary steps to keep it secure and we improve it continuously. Only designated staff has access to it for designing and communication purposes.
I am from a different country; can this be a problem?
Not at all, the beauty of our online platform is that you can do everything over the internet. This saves you both time and money.
What is your refund and cancellation policy?
If for any reason you want to cancel the order or want a refund, there is a 10% services charge of transaction.
Please note: These 10% service charges are billed by third parties i.e Paypal and Banks. You cannot ask for a refund once you have received the final files. Also, you cannot ask for a refund after 14 days of placing the order. Please visit our Terms and Service page to read more about our refund and cancellation policy